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Posts: 1
Registered: ‎06-06-2011
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Order Cancelled, how long for money to be reinstated?

I couple of days ago I purchased a phone, the payment went thru and it was deducted but now they indicated to me they couldn't verify my info and it was cancelled.. How long does it take to get the money reinstated? Is it posted to my bank account since it was made online?

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Registered: ‎02-04-2009

Re: Order Cancelled, how long for money to be reinstated?

That would be up to your bank and their policies on removing preauthorizations. Since the phone never shipped, Best Buy never removed the funds, and just an authorization was placed.

Crystal
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