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New Member
Posts: 1
Registered: ‎01-31-2022

My phone is not unlicked

I bought the new folding flip phone. It comes on to tmoble And wont accept my sim card Says my phone isn't eligible to be unlocked. Cod 116
Posts: 65
Topics: 5
Kudos: 15
Solutions: 6
Registered: ‎11-08-2021

Re: My phone is not unlicked

Hey, Rbahr888,

 

Thanks for reaching out to us here on our Community Forums regarding your phone. and I can understand your concerns.  My best suggestion would be to work with your carrier towards getting the phone to activate. You could bring it into a Best Buy store to have a mobile associate see what they can do, but the carrier really is your best bet.

 

Thanks, 

 

Allison|Social Media Specialist | Best Buy® Corporate
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