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Regular Member
Posts: 38
Registered: ‎10-03-2012

Mr. Score your 28 days that you promised are up. Now what?

Dear Robert:

I know that you're excited to get your new iPhone 5 and you can be sure we are as excited to sell it to you. Unfortunately, as of the night before the official launch, Best Buy® has not received enough of the specific model phone you ordered, and we will not have it available on launch day. You can be certain that we are working very hard to get you, as quickly as possible, the exact iPhone 5 model you pre-ordered. It could take as long as 28 days to find the iPhone you want. However, there is no doubt that the fact you pre-ordered a phone from Best Buy means you will be able to buy it before any consumer trying to find one on their own.

Trust us, we will be able to get you the phone you want – maybe not as fast as you might want, but likely as fast as anyone else at this point.

I really appreciate your patience and willingness to shop Best Buy. We look forward to getting you the phone you ordered with us.

If you have any questions, please call 1-888-BEST BUY (1 - 888 - 237 - 8289).

 

Sincerely,

Shawn Score
Senior Vice President
Best Buy

Regular Member
Posts: 38
Registered: ‎10-03-2012

Re: Mr. Score your 28 days that you promised are up. Now what?

Two lies from Mr. Score:

 

  •  could take as long as 28 days
  • you will be able to buy it before any consumer trying to find one on their own

Any more lies from Best Buy senior management?

Highlighted
New Member
Posts: 2
Registered: ‎10-29-2012

Re: Mr. Score your 28 days that you promised are up. Now what?

You might want to be careful or they will remove your thread like they did mine. Apparently they do not like to be questioned. Only post happy thoughts.
Trusted Contributor
Posts: 3,093
Registered: ‎01-26-2011

Re: Mr. Score your 28 days that you promised are up. Now what?

Best Buy doesn't remove postings that follow the guidelines. If your post was removed, it wasn't because it was negative, it was probably because you broke the rules... inappropriate language, threatening legal action, insulting users, links to files, spamming, etc..

 

  Seriously.. look at the forum. Seriously. Look around for 5 minutes. I'll wait....  *Jeopardy music* Ok, now, did you find any negative threads that haven't been deleted? (Hint: Yes.)

Trusted Contributor
Posts: 3,093
Registered: ‎01-26-2011

Re: Mr. Score your 28 days that you promised are up. Now what?

By the way.. which thread of yours did they remove? You aren't talking about this one, are you? 

 

http://forums.bestbuy.com/t5/BestBuy-Com/Bestbuy-Slow-to-Ship/m-p/603200