Add Product

Search Results:

New Member
Posts: 2
Registered: ‎07-02-2022

Is there any disadvantage to buying an unlocked phone?

Posts: 123
Topics: 1
Kudos: 15
Solutions: 9
Registered: ‎12-07-2021

Re: Is there any disadvantage to buying an unlocked phone?

Hi, aliqualiy,


Thanks for taking the time to interact with us on our Forums! Cell phones are easily our most used electronic device, so I can understand why you'd be looking into the pros and cons for an unlocked phone. There are a few possible disadvantages to unlocked phones; it all depends on how you look at it. 


  • Unlocked phones do not have any support from carriers, meaning if something goes wrong with the phone, you would need to either find repair options for yourself, invest in a protection plan, or directly deal with the manufacturer. .
  • Another possible disadvantage is the upfront cost. Unlocked phones require the entire amount of the phone to be paid in full at the time of purchase. Since there is no carrier to offer a great deal or a trade in offer, you may end up paying more for your unlocked phone. 
  • You would also need to make sure that the unlocked phone you are considering is compatible with the with the service you intend on using. Certain service providers only work on certain networks and with certain phones, so that would also be something to consider during your research.


Please let me know if you have any other questions! We are happy to help!





Meghan|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 11,577
Topics: 1,937
Kudos: 1,015
Blog Posts: 0
Solutions: 360
Registered: ‎11-10-2008

Re: Is there any disadvantage to buying an unlocked phone?

I've been very lucky buying direct from the carrier, which mine is Tracfone, I've had nothing but good luck with the phones I've bought. There is a risk of bringing your own phone though. Manufacturers of the phones often have to repair your phone for you if you just have the standard warranty and that can leave you without a phone.


Best Buy has multiple Geek Squad options to make sure your phone is covered in the event of damage.


I would highly suggest it, and buying a case and tempered glass screen protector if possible to buy as it helps prevent costly repairs.


If you have any questions your Local Geek Squad would be happy to answer questions prior to purchase. 

Best Buy Forums Super User since 2008. Please note I am not employed by Best Buy and I answer questions on my own time. If you find something helpful please add kudos to it. Should something solve your issue please remember to mark inquiries as solved.