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New Member
Posts: 1
Registered: ‎09-09-2016

Re: Another Year, Another Iphone, Another Best Buy FAIL

According to employees on another forum, Best Buys are not allowed to do any pre orders for the 7 Plus in store, it's online only.

Recognized Member
Posts: 170
Registered: ‎02-05-2010

Re: Another Year, Another Iphone, Another Best Buy FAIL

cant even do it online, its stuck at "loading protection plans"

Posts: 12,468
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Registered: ‎01-03-2013

Re: Another Year, Another Iphone, Another Best Buy FAIL

Hi there kyomagi, 

 

Please know that we are getting clarification on this, as there are certain devices that are only available to pre-order online. Once I have clarification, I'll be sure to update you! 

Regards, 

Tasha|Social Media Specialist | Best Buy® Corporate
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Recognized Member
Posts: 170
Registered: ‎02-05-2010

Re: Another Year, Another Iphone, Another Best Buy FAIL

i just wish you put that FAQ up before i took an unpaid morning off from work and wasted 2 hours waiting at bestbuy

Posts: 12,468
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Registered: ‎01-03-2013

Re: Another Year, Another Iphone, Another Best Buy FAIL

Hello again everyone! 


Please know that I've confirmed that all iPhone 7 Plus devices in addition to the Jet Black iPhone 7 will only be available to pre-order online. 

Fore more information, check out our FAQ here


Thank you, 

Tasha|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 1
Registered: ‎04-29-2015

Re: Another Year, Another Iphone, Another Best Buy FAIL

Seeking some clarification:

 

When I pre-ordered at 12:20AM, the page said store pick-up on 9/16. In the order confirmation email I received, it said the following regarding pre-orders:

 

"Pre-ordered items will be available on or after the release date"

 

Will I get my phone on the 16th?

Member
Posts: 10
Registered: ‎02-09-2016

Re: Iphone 7 pre order.

If we pre ordered a iphone 7 plus for store pickup should we expect to pick up the order on the 16th as long as the store gets inventory and is allocated for us?
Recognized Member
Posts: 170
Registered: ‎02-05-2010

Re: Iphone 7 pre order.

If it was online pre order, you should get it, online pre orders for store pick up are first priority.  But if the store only gets 5 phones and you were pre order #7, you are SOL.  

My tip, preorder with apple next time or through your service provider.  big box stores like best buy are on the bottom of the totem poll for iphone releases.

Member
Posts: 10
Registered: ‎02-09-2016

Re: Iphone 7 pre order.

i looked at pre order through my service provider when they lauched for pre orders and they were saying shipping date starting the 23rd of sept so i gave a shot pre ordering through best buy this time to see how it goes. Only a few days to wait till i know if i get mine on release day

Posts: 12,468
Topics: 201
Kudos: 254
Blog Posts: 21
Solutions: 616
Registered: ‎01-03-2013

Re: Iphone 7 pre order.

Hello everyone! 

Please feel welcome to refer to our iPhone 7 and 7 Plus FAQ which includes information pertaining to availability and our fulfillment methods. 

Regards, 

Tasha|Social Media Specialist | Best Buy® Corporate
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