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Registered: ‎05-20-2021

IpHONE 12 PRO MAX SCREEN ERROR

When I bought my iphone 12 pro max, I encountered a constant screen peak error, how to fix this error. thank you

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Registered: ‎11-10-2008

Re: IpHONE 12 PRO MAX SCREEN ERROR

I'm not sure if you have already done this but have you updated your phone to the latest iOS available to the public? I'm at a loss here on what to suggest but what many sites have said , this phone had screen issues and possibly updating to the latest iOS fixes it?

Best Buy Forums Super User since 2008. Please note I am not employed by Best Buy and I answer questions on my own time. If you find something helpful please add kudos to it. Should something solve your issue please remember to mark inquiries as solved.
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Registered: ‎08-21-2017

Re: IpHONE 12 PRO MAX SCREEN ERROR

Hi there, hoatuoi9x,

 

Thank you for stopping by our community forums. A new phone should be an exciting event so I can imagine your disappointment to have screen issues on your brand new phone. I'd be happy to give you some ideas on how to get help with this.

 

As hockeycanuckjc mentioned, making sure you are on the newest software available can fix quite a few things. Have you been able get this completed? If you're still having this issue I would also recommend contacting Apple Support as they have access to several diagnostic tools that may be able to shed some more light on what's going on.

 

I hope I was able to help, please let me know if you have more questions!

AndrewB|Social Media Specialist | Best Buy® Corporate
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