Android, iOS & Mobile Phones

[thomasr1950]

I cant get my Samsun Gesr 360 to charge. I tried pc, several outlets, it wont chsrge. Samsung is not offering very good support. I'm going on 3 days waiting on a response!

[Allan-BBY Senior Social Media Specialist · Accepted solution]

Hey thomasr1950,

I am sorry your Gear 360 isn't charging. It sounds like you have tried everything to get this to charge. My suggestion would be to exchange the camera at your local Best Buy store, or bring it into the Geek Squad precinct at your local Best Buy store to see if they are able to get this camera to charge.

Thanks,

[xl]

One last thing.... make sure it's plugged firmly into the 360.  I had problems charging at first... then realized it was not plugged in hard enough.

[thomasr1950]

Thanks, I did. Also the memory card won't eject. I'm sending it to Samsung. They sent a return label.
Tom

[xl]

The memory card does NOT eject.... you need to pop out the holder with a small screw driver.  Almost like the memory card on a phone.