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Cell phone survival guide: Care for a wet phone

by Retired: Senior Social Media Specialist on ‎11-03-2015 04:50 PM - edited on ‎11-05-2019 10:57 AM by Social Media Specialist Social Media Specialist (9,401 Views)

Cell phone decide it wanted to go swimming? Did it suddenly burst out of your hand and soar towards the toilet? If so, you're not alone. 


How to Save a Wet Cell Phone



Cell Phone Survival Tips

Step 1: Turn off the phone and remove the battery if possible.


Step 2: Dry the phone (inside and out) with a dry cloth.


Step 3: Locate a bag of rice or pack of beef jerky. 

For beef jerky, continue to step 4. 

For rice, skip to step 6.


Step 4: Remove the silica packet from the bag. 


Step 5: Empty the silica packet into an airtight container and place the phone inside over night. 


Step 6: Pour the rice into an airtight container, insert the phone and seal the container over night. 


Step 7: Open the container after 24 hours, insert the battery and turn the phone on. 



How to Prevent Water Damage


  • The best way to fix a wet phone, it by not getting it wet. Cases like Otterbox and Lifeproof can keep your phone safe even it it decides it wants to spalsh around. 
  • Use extreme caution when around bodies of water larger than a puddle. 


What to do When Your Phone Doesn't Turn Back On


If you've followed the steps outlined above and your phone doesn't turn on still, contact Geek SquadWe can help you with your phone, no matter where you purchased it. We know how important your phone is, and we're here to make sure everything is taken care of.