09-08-2016 03:50 AM
Solved! Go to Solution.
09-08-2016 08:19 AM
Hi there Jgomez0614,
Under our Return & Exchange Promise, you would typically have 14 days to return or exchange cell phones. You should have your 14 days from the date of purchase of the iPhone 6s Plus, the date of purchase being day one.
I hope this helps clarify the return and exchange policy for devices purchased under the Galaxy Note7 Exchange Program for you!
09-08-2016 10:28 AM
You should feel welcome to pre-order the iPhone 7 if that is what you wish. However, you may want to take into consideration that we fulfill pre-orders in the order they are received. Should inventory not be available to fulfill your pre-order before your return and exchange period ends, we would not be able to extend it to accommodate your iPhone 7 pre-order.
09-08-2016 11:12 AM
If you return your Note7 and purchase another one, you would likely have to pre-order the iPhone 7 in store as our online systems would not see that you have an upgrade available. With that said, I would encourage you to visit your local store tomorrow to discuss your options.