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Registered: ‎08-15-2016

Battery on Android Kit Kat 4

I have charged my Android Kit Kat 4 overnite and by morning it is not fully charged was does this happen?

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Registered: ‎11-10-2008

Re: Battery on Android Kit Kat 4

What model is your phone? Android Kit Kat is the name of an operating system but not the name of a phone. Have you made certain that you have run down the battery as much as you can before charging? 

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Registered: ‎01-03-2013

Re: Battery on Android Kit Kat 4

Hello again karin218, 


Batteries are considered consumable products. While the ones in our phones are built to last quite a while through hundreds of recharges, they do eventually begin to degrade. With that said, it could be that you need a new battery, or you may simply want to try a different charger. As I know you were looking to have some data transferred, you may want to consider having a Mobile Sales Associate check out your phone while you're there.

Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
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