Im very passionate about computers and how they work. I will do anything it takes to make sure other shoppers like myself enjoy the new purchases they made. It helps me out a great deal when I help someone else out. Helps me with a big smile on my face that is ! Anything I reply to is replied to out of heart and not scripted in any way. While I may not be an employee of Best Buy, I have a strong knowledge of how their policies both in store and online work. I look forward to helping you when you post!