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New Member
krstnvillarreal
Posts: 4
Registered: 03-05-2010

warranty for ipod touch

what does the warranty for an ipod touch actually cover other than it malfunctioning?

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Community Veteran
Posts: 13,698
Registered: 04-13-2009

Re: warranty for ipod touch

Currently it covers mfg. defects, dust, heat, humidity, power surge, normal wear and tear, and drops and spills not due to negligence or abuse.

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New Member
krstnvillarreal
Posts: 4
Registered: 03-05-2010

Re: warranty for ipod touch

well, my nine month old son got ahold of it cracked the screen AND got it wet..?!

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Community Veteran
Posts: 13,698
Registered: 04-13-2009

Re: warranty for ipod touch

If you purchased it after 7-11-09, then you do have accidental coverage. Just take it into your local BB, and you'll have two options:

  • Send it out for repair, which takes 2-4 weeks.
  • Go through Rapid Exchange, which gets you a refurb in 7-10 business days.
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New Member
krstnvillarreal
Posts: 4
Registered: 03-05-2010

Re: warranty for ipod touch

do i need receipt since its best buy and they take down all the info?

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Community Veteran
Posts: 13,698
Registered: 04-13-2009

Re: warranty for ipod touch

Nope. You gave both your name and phone number when you purchased the plan, so they'll have it on file under that.

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New Member
krstnvillarreal
Posts: 4
Registered: 03-05-2010

Re: warranty for ipod touch

thanks so much! your my bb hero!(:

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New Member
hacteck
Posts: 7
Registered: 01-10-2010

Re: warranty for ipod touch

I got a iPod Touch with non-funtion screen, the water indicator stripe was been activated by humidity, the PSP will cover the repair??

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Community Veteran
Posts: 13,698
Registered: 04-13-2009

Re: warranty for ipod touch

It depends whether you purchased the accidental plan. If so, then yes, it will most likely be covered. If not, you're out of luck.

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New Member
hmkaz06
Posts: 1
Registered: 03-25-2010

Re: warranty for ipod touch

i recently got an ipod touch for valentines day and its been acting up and i cant find my reciept. would i be able to go into best buy and have them check to see what is covered on the warranty that was purchased with my ipod.

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