03-09-2012 04:29 PM
My IPod lock button barely works and when I try to lock my IPod it won't work I still have insurance but can I take it to Best Buy and get another one? or will it take my insurance off?
Solved! Go to Solution.
03-17-2012 05:05 PM
I'm sorry to hear about your malfunctioning iPod! Your local Geek Squad will be able to submit your iPod for repairs. Your Geek Squad Black Tie Protection will continue in force after the repair. I hope this helps.
03-19-2012 05:40 AM
Hello again KellyB12,
If you don't have your original receipt (which you'll need when you go in for service), the store associates at the Customer Service desk should be able to look up your receipt information for you and print you a new copy.
03-19-2012 05:50 AM