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Anthony3329
Posts: 2
Registered: 09-25-2009

Is it possible to get an Ipod Touch 2nd Gen Screen Replacement/Repair?

I recently cracked the screen on my 8 gigabyte Ipod Touch, and I really want a repair. Is there any way I can get it fixed.(I have no warranty)

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Community Veteran
Posts: 13,698
Registered: 04-13-2009

Re: Is it possible to get an Ipod Touch 2nd Gen Screen Replacement/Repair?

Of course. Bring it in to your local GS Precinct and they can send it out for an estimate for a nonrefundable $35 diagnosis fee. If you choose to go through with the repairs, the fee will be applied to the repair cost.

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New Member
Anthony3329
Posts: 2
Registered: 09-25-2009

Re: Is it possible to get an Ipod Touch 2nd Gen Screen Replacement/Repair?

What is a GS Precinct?

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Community Veteran
Posts: 13,698
Registered: 04-13-2009

Re: Is it possible to get an Ipod Touch 2nd Gen Screen Replacement/Repair?

The Geek Squad dept. inside your local BB.

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Neihn
Posts: 1,346
Topics: 17
Kudos: 119
Solutions: 59
Registered: 02-08-2009

Re: Is it possible to get an Ipod Touch 2nd Gen Screen Replacement/Repair?

Another option would be to find a local Apple Store if one is in your area. If there is one available in your area make a appointment through apple.com/retail and go there. In most cases there is no sending your phone off they will replace it right there. Sometimes they will tell you to come back in 2 or 3 hours to pick it up or they will change it out right there at that time. All depends on how many customers they have in the store and some cases where they will have to send it off or tell you to come back in a few days as they are out of replacement screens.

----------ALWAYS check your purchased items for damage before leaving the store. If you never leave the store and check it in front of a employee it removes all doubt that you might have damaged the item.----------
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RealGeorgeW
Posts: 5,873
Topics: 429
Kudos: 474
Solutions: 221
Registered: 02-12-2009

Re: Is it possible to get an Ipod Touch 2nd Gen Screen Replacement/Repair?

He was talking about an iPod, not an iPhone.

 

In any event, you're going to have to pay for the repair out of pocket. Just a heads up, from what I've heard, screen replacements run about $130.





If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.

I'm NOT an employee of Best Buy, or Geek Squad, none of my advice is to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.
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Neihn
Posts: 1,346
Topics: 17
Kudos: 119
Solutions: 59
Registered: 02-08-2009

Re: Is it possible to get an Ipod Touch 2nd Gen Screen Replacement/Repair?

[ Edited ]

Yes I know he was talkign the iPod touch but the Genius bar can still replace the screens on them in house. I have had it done before myself. But like you said he will have to pay for the cost of the screen and service still which costed me about 150.

----------ALWAYS check your purchased items for damage before leaving the store. If you never leave the store and check it in front of a employee it removes all doubt that you might have damaged the item.----------
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Adamtech
Posts: 5,632
Kudos: 363
Solutions: 239
Registered: 07-07-2009

Re: Is it possible to get an Ipod Touch 2nd Gen Screen Replacement/Repair?

To schedule at appointment with the "Genius Bar" click here, select your local store and then click the "Reserve" link under the "Genius Bar" logo.

Adam

Best Buy Community - Retail, Americas

 

Forum Guidelines | Terms & Conditions | Community Guidelines | Blogging Guidelines

*Remember to mark your questions solved and click the star under the user's name to show your thanks!

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New Member
dflorez
Posts: 8
Registered: 10-07-2009

Re: Is it possible to get an Ipod Touch 2nd Gen Screen Replacement/Repair?

Even with a PSP Best Buy would not replace it!  Beware and don't buy their service plans because they don't want to honor them. 


Anthony3329 wrote:

I recently cracked the screen on my 8 gigabyte Ipod Touch, and I really want a repair. Is there any way I can get it fixed.(I have no warranty)


 

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Community Veteran
Posts: 13,698
Registered: 04-13-2009

Re: Is it possible to get an Ipod Touch 2nd Gen Screen Replacement/Repair?

Please do not give out false info.
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