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scfalks
Posts: 2
Registered: 04-01-2010

Ipod Touch Exchange

Just a quick question or 2.  I bought an Ipod Touch 32GB not even a week ago from BB online, but picked it up in-store.  Now, I'm thinking 32GB isn't quite enough, so I want to go and exchange it for the 64GB version.  There's absolutely nothing wrong with the 32GB, looks the same as the day I got.  As long as I have the receipt, put it back in the original packaging and everything, there should be no problem in doing this right?

 

Also, since this iPod is already registered to me via iTunes, is there a way to "deauthorize" this ipod from my account or does it matter? 

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Community Veteran
Posts: 13,698
Registered: 04-13-2009

Re: Ipod Touch Exchange

You will not be able to exchange it in-store since it was purchased online. BB stores can only return online purchases. They cannot do anything else. You'll have to return it, and then purchase the 64GB on a new transaction.

 

No, you don't need to deauthorize it.

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New Member
scfalks
Posts: 2
Registered: 04-01-2010

Re: Ipod Touch Exchange

Yeah, that's exactly what I did.  Not because they wouldn't exchange (at least not for that reason), but because it was cheaper to buy the 64GB online and pick it up instead of paying the in-store price.  (Which is a difference of $50!)  Thanks! 

 

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Adamtech
Posts: 5,632
Kudos: 363
Solutions: 239
Registered: 07-07-2009

Re: Ipod Touch Exchange

Just so you know for future, We will price match our prices on BestBuy.com unless advertised as an "Online Only Offer". :smileyhappy:

Adam

Best Buy Community - Retail, Americas

 

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