I-pod touch screen cracked warranty?

Cheyla18 · ‎02-26-2012

My 32GB I-Pod Touch 4th GEN screen cracked just a moment ago. I have a 2YR W/ADH. I purchased it 6/18/11.

I was wondering if it would be able to replace the screen? Or what would happen?

And if not, what would I have to do?

Neihn · ‎02-08-2009

Return it to any Best Buy store and they will send it out for a rapid exchange where you will get a refurbished one in i think its usually around 3-7 business days. Since you will not get your actual one back make sure you have everything backed up.

----------ALWAYS check your purchased items for damage before leaving the store. If you never leave the store and check it in front of a employee it removes all doubt that you might have damaged the item.----------

Cheyla18 · ‎02-26-2012

Thank you so much!

evysleek · ‎04-17-2012

after watchn a movie on my ipod the screen has suddenly turned white nd it wont even power off..is this unsual??? cos its freaking me out..and this is the first time am seeing something like this..i just dnt know what to do ..buh i also have a 1 yr accidental plan

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