Beats by dr.dre (STUDIO)

then1ko0 · 01-28-2011

Uh. I bought a Beats By Dr.Dre headphones a couple of months ago with a $30.00 warranty. i wanted to know if that warranty covers a small crack on the back? i still have the receipt and all the warranty informations.

Thank you.

CrystalWoW · 02-04-2009

If the crack is due to wear and tear then yes it is covered.

Crystal
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then1ko0 · 01-28-2011

UHm yeah. but i called them and they told me the tear and wear was only for laptop? will they replace it tho?

CrystalWoW · 02-04-2009

If it impedes the functionality of the headphones yes. If it is simply cosmetic then probably not.

Crystal
Superuser
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*Remember to mark your questions solved and click the star to give kudos to show your thanks!*
While I used to be a Best Buy Employee, I no longer have any affiliation with Best Buy.
My opinions do not in any way shape or form represent Best Buy's Official decisions.
Have a Happy Holiday!

then1ko0 · 01-28-2011

Yeaa. it's just the outside. so they will prolly not replace it so i'll just send it to monster. thanks for the help tho

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