05-27-2018 08:43 PM
05-29-2018 11:40 AM
Welcome to the Insignia Forum Community! I appreciate the time you’ve taken to post to our community about the blue box in the corner of your Insignia Tv. I’d be equally frustrated if a similar issue was present on my TV. I’d be happy to see how I can help you further.
Thank you for already power cycling your TV, and resetting it back to the factory settings. I’m sorry to hear that neither of those steps resolved the issue present. At this time I’d recommend visiting your local Best Buy with your TV if you purchased it within the last year to seek assistance under the warranty. You can schedule an appointment here with Best Buy’s Geek Squad.
|Mariah|Social Media Specialist | Best Buy® Corporate|
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