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Registered: ‎06-06-2018

ns-40l240a13 Firmware no longer available?

Hello, I am trying to find somewhere to download the firmware for the ns-40L240A13 model of TV. It doesn't appear to be available for download anymore on the support page. I purchased this TV from a pawn shop to use as a computer monitor, but I'm having the overscan setting not saving issue that was fixed with a past firmware update. If any of your support staff could link me to somewhere to download it or send it to me somehow, I would be much appreciative. Thanks.

Posts: 8,327
Topics: 363
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Solutions: 352
Registered: ‎09-29-2008

Re: ns-40l240a13 Firmware no longer available?

Hello Klelslol,

 

Welcome to Community@Insignia! 

 

Your TV should display the signal it receives from your computer. Generally speaking, you will need to adjust the computer's video output settings to properly display your computer desktop on the TV.

 

Additionally, I have inquired about the firmware update you've requested. As soon as I have more information, I will reply again to your message. I regret the imposition upon your patience in the interim.

 

Regards,
John
Insignia Support
 

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 8,327
Topics: 363
Kudos: 578
Solutions: 352
Registered: ‎09-29-2008

Re: ns-40l240a13 Firmware no longer available?

Hello Klelslol,

 

I have been informed that firmware updates are no longer available for this TV. I regret I do not have better news for you.

 

Regards,
John
Insignia Support

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!