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Registered: ‎01-11-2018

TV won't stay turned off

I just finished setting up my new Insignia Roku TV and turned it off, but it doesn't stay off for long (No more than 30 seconds) before it turns itself back on. The red light on the front of the TV flashes while the TV is off as well. What's the issue?
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Registered: ‎09-29-2008

Re: TV won't stay turned off

Hello logbarham,

 

Welcome to Community@Insignia!

 

Oftentimes the kind of issue you've described can be due to your remote control. The red indicator you mentioned blinks when receiving input from the remote.

 

Try this: remove the batteries from your remote, press all of its buttons and install fresh batteries. This will solve most remote control issues.

 

Additionally, if you haven't already, try power-cycling the TV by turning it off and unplugging it for several minutes. This should serve to reset the TV hardware.

 

Regards,

John

Insignia Support

John|Social Media Specialist | Best Buy® Corporate
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