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Visitor
Posts: 1
Registered: ‎11-19-2017

TV keeps turning on and off

I have a NS-32D200NA14 TV that turns off and on when I'm watching by itself.   The TV is hooked up to Verizon Fios

and I'm in District Heights, MD.   This began after we had multiple power outages and restarts yesterday.  The cable box continues to work without issues.  HELP please.

Posts: 8,337
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Registered: ‎09-29-2008

Re: TV keeps turning on and off

Hello BelJ54,

 

Welcome to Community@Insignia!

 

If you haven't already, try power-cycling your TV by turning it off and unplugging it for several minutes. This should serve to reset the TV hardware.

 

If the problem persists, your TV may require service. Your local Geek Squad should be able to assist with arranging repairs. You can schedule an appointment by visiting We're Here to Help and selecting "Make a Reservation" under "Getting Help is Easy."

 

Regards,

John

Insignia Support

John|Social Media Specialist | Best Buy® Corporate
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Visitor
Posts: 1
Registered: ‎02-09-2018

Re: TV keeps turning on and off

Now this is not the best solution but please try it. Change the TV picture mode setting to "Movie". After that carefully monitor the TV. If it keeps tripping off, adjust the brightness and other components of the movie setting to be "less" than the initial setting.