08-26-2016 11:16 PM
09-03-2016 05:25 PM
Welcome to Community@ Insignia™!
After reviewing the specifications from the sound bars that our brand Insignia has manufactured, there seems to not be
a sound bar compatible to the remote control provided with the Roku TV. Taking this in consideration, the best course of action
will be to research for a universal remote control capable to control both devices, the Roku TV and the sound bar.
04-29-2018 12:15 PM
05-01-2018 11:00 AM
Thank you for joining our community to ask your question. At this time it is an industry standard to purchase a universal remote or one from your cable provider if you’re looking to control your TV and any components with the same remote. Some brands you may be able to use the TV remote to control the sound bar as well. At this time this feature isn’t available with Insignia related products.
|Mariah|Social Media Specialist | Best Buy® Corporate|
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05-09-2018 04:20 PM
Industry standard? Says who? I guess I'll answer my own question for the community, yes there are sound bars that do indeed work with this TV. I just had to call Crutchfield and ask and they knew right away. At their recommendation I ordered the Polk Magnifi Max and returned the Samsung bar that did not work. The Polk works fantastically right out of the box. The IR codes for your TV are right on their remote but the HDMI ARC also works with the Insignia Roku remote which is exactly what I wanted. Too bad a Best Buy rep or maker of Best buy only products couldn't answer this questions correctly since I obviously went to you and BB for help first and would have bought there again. There you have it though. If you want to only use 1 remote for your smart tv because like me, you don't want tons of remotes and bought a smart tv so you didn't have tons of wires or boxes you can use this Insignia TV with a Polk sound bar. You're welcome Insignia but you should try harder at customer service, I really don't feel you even tried to be helpful.