Add Product

Search Results:

Reply
Highlighted
Visitor
Posts: 1
Registered: ‎05-04-2018

Replacement remote for NS-19ED200NA14

I ordered a remote for Insignia TV/DVD combo, model# NS-19ED200NA14.  The insignia website said to order Remote model# NS-RC4NA-16.  I got it and it didn't seem to have any buttons for the DVD section. 

 

i downloaded the Users manual for the set and the remote was much different looking. The remote depicted in the Users Manual was model# NS-RC05A-13.

 

How can I get ahold of that remote?

 

Also, do I need some sort of return authorization number from the manufacturer to send back the remote they delivered and get a refund?

 

 

Posts: 8,360
Topics: 367
Kudos: 578
Solutions: 353
Registered: ‎09-29-2008

Re: Replacement remote for NS-19ED200NA14

Hello scilipoj,

 

Welcome to Community@Insignia!

 

For further assistance with your concerns, I recommend contacting Insignia Support at 877-467-4289.

 

Regards,

John

Insignia Support

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!