03-03-2018 09:51 PM
03-05-2018 12:40 PM
Not being able to enter your WiFi password is an issue. Thank you for joining our online forum community to seek our assistance. I’d be happy to see how I can assist you further.
Can you please share what model number of TV you have? This should be printed on the back of your TV in white ink. I’d be happy to see if our Part Store has a replacement remote option for your model of TV. I look forward to your reply to help you dig into this deeper.
|Mariah|Social Media Specialist | Best Buy® Corporate|
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