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Posts: 1
Registered: ‎11-27-2017

Power outage

While watching TV (NS39D31NA17) we had a power outage.  When the power came back on, the TV didn't.  I unplugged the TV and plugged it  again---nothing.   This TV has a power adapter that the TV plugs into.  The light on the adapter is not on when plugged in (don't recall is it ever was).  Is it possible, that this is the problem?  I just got the TV about 4 months ago from Best Buys.



Posts: 8,415
Topics: 381
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Registered: ‎09-29-2008

Re: Power outage

Hello LH1,


Welcome to Community@Insignia!


Given what you've described, it's likely your TV will require repairs. You can pursue service by carrying your TV in to your local Geek Squad. You can schedule an appointment by visiting We're Here to Help and selecting "Make a Reservation" under "Getting Help is Easy."




Insignia Support

John|Social Media Specialist | Best Buy® Corporate
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