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Visitor
Posts: 3
Registered: ‎02-01-2018

Picture bigger than screen

We no longer have the remote. How can I adjust the picture so it fits on the screen again using just the buttons on the side of the tv? Please help!
Posts: 8,337
Topics: 363
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Solutions: 352
Registered: ‎09-29-2008

Re: Picture bigger than screen

Hello Lheather,

 

Welcome to Community@Insignia! 

 

I'll be happy to look into this for you if you will please reply with your TV model number.

 

Regards,
John
Insignia Support
 

John|Social Media Specialist | Best Buy® Corporate
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Visitor
Posts: 3
Registered: ‎02-01-2018

Re: Picture bigger than screen

NS46E481013
Posts: 8,337
Topics: 363
Kudos: 578
Solutions: 352
Registered: ‎09-29-2008

Re: Picture bigger than screen

Hello Lheather,

 

Thank you for sharing the needed information.

 

What is your signal source (e.g., computer, cable box, disk player, etc.)?

 

Regards,

John

Insignia Support

John|Social Media Specialist | Best Buy® Corporate
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Visitor
Posts: 3
Registered: ‎02-01-2018

Re: Picture bigger than screen

None of the above. We only have a firestick and connect to Netflix via the firestick. 

Posts: 8,337
Topics: 363
Kudos: 578
Solutions: 352
Registered: ‎09-29-2008

Re: Picture bigger than screen

Hello Lheather,

 

Welcome to Community@Insignia!

 

At this point, I recommend contacting Insignia Support at 877-467-4289 for assistance with real-time troubleshooting of your TV.

 

Regards,

John

Insignia Support

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!