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Posts: 1
Registered: ‎11-05-2017

New TV

I just bought a new Insignia Roku TV


When I was in the store the salesman said this was a Smart TV (which I know it is) but I did not pay attention to the Roku part.

Even if I did pay attention I would not have made a difference because I do not really know what "RoKu" is, nor do I really care.


When I turn on the TV, and go thru the setup, it seems to want to force me to make a Roku account which I really do not want to do.  


How do I get past the Roku account set-up so I can continue setting up this TV?


Or should I just return it to the store to get my $$$ back?


Thank you for your help.

Posts: 8,432
Topics: 381
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Solutions: 356
Registered: ‎09-29-2008

Re: New TV

Hello Inspeqtor,


Welcome to Community@Insignia!


I'll be happy to look into this for you if you will please reply with your TV model number.




Insignia Support

John|Social Media Specialist | Best Buy® Corporate
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