11-11-2017 10:04 PM
11-19-2017 04:27 PM
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Since you've tried power-cycling the TV to reset the hardware (turning it off and unplugging it for several minutes) without success, it's likely your TV will require repairs. Since you have Geek Squad Protection, I recommend calling Geek Squad at 800-433-5778 to schedule a technician to visit your home.
|John|Social Media Specialist | Best Buy® Corporate|
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