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Visitor
Posts: 4
Registered: ‎12-30-2014

Is there a way to play video thru the USB port?

Hello all,    

 

I just bought the Insignia 39" LED NS-39D301NA15.

 

I was wondering if anyone else found they could not play video from a USB flash drive on the USB port? I tried it with this TV and it won't do it.

 

I know someone who has a Samsung TV and they can play FLASH and .MP4's thru their USB port.

 

Does this TV need a Firmware upgrade and how would that be done?

 

Thanks to all for any help!

Visitor
Posts: 1,414
Registered: ‎07-21-2014

Re: Is there a way to play video thru the USB port?

Hello mikedem55,

 

Welcome to Community@ Insignia™!

 

The only functionality available through USB is a JPEG viewer/slideshow service. That is offered as a secondary service, as we include the USB port in case a fault does cause a Firmware update to be necessary.

 

Regards,
Jon
Insignia™ Support

jdr
Visitor
Posts: 1
Registered: ‎10-28-2017

Re: Is there a way to play video thru the USB port?

Can I watch videos from this model? NS-24D310NA

Posts: 8,327
Topics: 363
Kudos: 578
Solutions: 352
Registered: ‎09-29-2008

Re: Is there a way to play video thru the USB port?

Hello jdr,

 

Welcome to Community@Insignia!

 

You may display JPEG images from a USB flash drive. This TV does not support video playback from USB. You can find more information in the User Guide.

 

Thank you for writing to us.

 

Regards,

John

Insignia Support

John|Social Media Specialist | Best Buy® Corporate
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Visitor
Posts: 2
Registered: ‎12-04-2017

Re: Is there a way to play video thru the USB port?

Hi technical support i own a insignia ns32d311na17 32'' TV ... it comes with a single USB port ... but it can only display pictures no video of anykind ... i was wondering if a firmware update it's neccesary or is that the TV does not have a video decoder incorporated?

 

thanx in advance for your reply

Highlighted
Posts: 8,327
Topics: 363
Kudos: 578
Solutions: 352
Registered: ‎09-29-2008

Re: Is there a way to play video thru the USB port?

Hello rllanes,

 

Welcome to Community@Insignia!

 

This TV does not have capability to display media other than JPEG images.

 

Regards,

John

Insignia Support

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!