12-31-2014 01:51 PM
I just bought the Insignia 39" LED NS-39D301NA15.
I was wondering if anyone else found they could not play video from a USB flash drive on the USB port? I tried it with this TV and it won't do it.
I know someone who has a Samsung TV and they can play FLASH and .MP4's thru their USB port.
Does this TV need a Firmware upgrade and how would that be done?
Thanks to all for any help!
12-31-2014 04:14 PM
Welcome to Community@ Insignia™!
The only functionality available through USB is a JPEG viewer/slideshow service. That is offered as a secondary service, as we include the USB port in case a fault does cause a Firmware update to be necessary.
11-01-2017 08:23 AM
Welcome to Community@Insignia!
You may display JPEG images from a USB flash drive. This TV does not support video playback from USB. You can find more information in the User Guide.
Thank you for writing to us.
|John|Social Media Specialist | Best Buy® Corporate|
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12-04-2017 05:04 PM
Hi technical support i own a insignia ns32d311na17 32'' TV ... it comes with a single USB port ... but it can only display pictures no video of anykind ... i was wondering if a firmware update it's neccesary or is that the TV does not have a video decoder incorporated?
thanx in advance for your reply
12-06-2017 11:14 AM