05-12-2018 03:13 PM
What is the name of Insignia 55" 4K Roku Tv app and where do i download it?
Before Insignia... i had a Roku dongle plugged into a 42" plasma tv and used the Roku app on my android phone. The standard Roku app that i had been using... doesn't seem to work with the Insignia Roku TV.
05-14-2018 10:14 AM
Thank you so much for sharing with us! Using my phone as remote has been a life saver when I misplace my normal remote. I appreciate the time you’ve taken out of your day to post to our community on this matter. I’d be happy to see how I can assist you further.
You should be able to use the same application to control your 4k 55” Insignia TV. Can you please double check that your TV, and phone are on the same Network? Also, can you please double check that you’re logged into your Roku account the TV. You will most likely need to set-up the TV with the included remote then you should be able to use your phone (or a tablet) with the application moving forward.
|Mariah|Social Media Specialist | Best Buy® Corporate|
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