12-12-2011 11:31 AM
Welcome to Community@Insignia™!
We'll be happy to look into this concern if you'll please reply with your Samsung surround system model number!
|John|Social Media Specialist | Best Buy® Corporate|
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12-13-2011 05:57 PM
In order to listen to the audio from your TV through your receiver, connect the optical audio cable to both the TV and receiver, then press "AUX" on the Samsung remote until "Digital 1" is displayed. This should allow your receiver to receive a digital audio signal from the TV. After doing this please follow these steps to adjust the audio output settings on the TV:
01-18-2012 12:33 PM
Hi! My name is Julie and I am having a similar problem, but I have a JVC instead of a Samsung receiver.
I did the steps you suggested, but when I got to this step:
The option "Digital Audio/SPDIF" is greyed out and it won't let me select it.
The audio is now coming from the speakers fine, but there is a delay in the audio from the TV.
The model number for the JVC reciever is TH-M505
05-07-2016 06:05 PM
Welcome to Community@ Insignia™!
Can you provide the model number for your Insignia product? It should start with NS-.
What issues are having with connecting to your Sony?