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Registered: ‎11-30-2015

Re: 42" TV NS-42E760A1 goes blank periodically when connected to Tivo DVR

Hello Shaolinkidd,

 

Thanks for sharing what you’ve attempted to do to resolve the issue.

 

ARC stands for Auto Return Channel which basically allows that specific port to send and receive information. It’s supposed to let you have one connection between your TV, and receiver (or soundbar).  Then you’d plug any video components directly into your sound component. I’m happy that you were able to find a connection route that’s working you now.

 

Please don’t hesitate to let us know if you happen to have any other questions, or concerns. We’re always happy to see how we might be able to help.  

 

Respectfully,

 

Mariah

Insignia ™ Support

Mariah|Social Media Specialist | Best Buy® Corporate
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