Tablets & eReaders

[bkbedias]

I received a Kindle fire for christmas and seem to be having problems with it, my husband did purchase the replacement warranty, but I can't seem to locate it or the receipt, Can this be looked up, I never had any problem with the kindle keyboard but this one has a few problems would like to replace with a new one

[Douglas-BBY Community Connector]

Hello bkbedias,

We can typically look up your receipt using your primary household phone number or credit card number(if you paid by credit of course).  Please feel free to send me a private message with this information and I'll be glad to take a look for you. You can send me a private message once you're logged into the forums by selecting the envelope icon in the upper right corner of the page.

Regards,