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New Member
AverageJoe76
Posts: 2
Registered: ‎03-03-2012

Different price online and at the store

I was going to pick up a Pandigital Super Nova tonight at the Greensboro, NC store, where they were onsale for $179.  They were sold out, and it was about closing time, so the associate suggested I order online.  The problem is, online, they list for $199.  Was the $179 price just for that store?

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Trusted Contributor
Jimmienomam
Posts: 3,943
Registered: ‎09-21-2011

Re: Different price online and at the store

It could have been. I know BBY B&M will
Match online prices, but not sure of the opposite.
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Douglas-BBY
Posts: 999
Topics: 20
Kudos: 82
Solutions: 32
Registered: ‎08-13-2010

Re: Different price online and at the store

Hello AverageJoe76,

 

Thanks for shopping with us.  Our website will indeed match our in store price on regular sale items. It's pretty rare for these prices to differ, but when they do, you need to just give us a call a 1-888(BESTBUY) for help getting the price adjustment. Keep in mind that we need to price match while the sale price is active.  For full details, visit the link below.

 

Best BUy Price Match Guarantee

 

I hope this helps.  Happy shopping!

Douglas|Community Connector | Best Buy® Corporate
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New Member
AverageJoe76
Posts: 2
Registered: ‎03-03-2012

Re: Different price online and at the store

Well, it would, if I hadn't ordered it online yesterday because both Greensboro and Winston stores were sold out. 

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Recognized Member
Sirrrus
Posts: 212
Registered: ‎03-07-2012

Re: Different price online and at the store

How do I request a Price Match from BestBuy.com?

When making a purchase, or during the return and exchange period after your purchase from BestBuy.com, Price Match requests from BestBuy.com are handled via phone. Please call 1-888-BEST BUY (1-888-237-8289) for a BestBuy.com Price Match request. Please be prepared to provide proof of the Best Buy or local retail competitor price that is still in effect that you will ask a Best Buy representative to price match.

BestBuy.com Price Match requests cannot be completed in our stores or via e-mail. Shipping/delivery charges will not be included in the price comparison. Purchases from a smartphone application/website, BestBuy.com orders with store pickup, and orders from the kiosk inside a Best Buy store are considered BestBuy.com purchases for purposes of the Price Match policy. A Price Match request after a purchase from BestBuy.com can be requested either by the person to whom the product was shipped, or by the person who was billed for the purchase

 

 

 

What if the competitor does not have the item in stock or has limited quantities of the product?

Sometimes a retailer will advertise a product as having limited quantities in stock. If the item is out of stock or the competitor has advertised as limited quantities of an item, it is not eligible for price matching. Likewise, if Best Buy has a product that is advertised as being limited in quantity it will not be eligible for price matching.

 

Looks like you're good so long as you have proof and it doesn't say "Limited Quantities" in the ad! Just give them a call!

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