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New Member
Posts: 1
Registered: ‎02-04-2017

samsung tv and amazon prime

I  have a samsung t.v.: UN40KU6300FXZA which I find is not compatible  with Amazon  Prime  video.

Any way I can  access the  prime which I got  for the video  feature, or do I have to return  T.V?

Trusted Contributor
Posts: 4,346
Registered: ‎02-25-2013

Re: samsung tv and amazon prime

Interesting.  Personally I access Amazon Prime via a ROKU which is awesome.

 

Have you tried updating the firmware for the TV.  Thats just a shot in the dark.

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.