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hammockman
Posts: 7
Registered: ‎09-24-2011
Accepted Solution

not getting any sound from tv to receiver

I have a Sanyo 42inch plasma model DP42740 and receiver Sony STR-DH520 and I cant get the tv to play through the receiver.Hooked up with HDMI cable.Any ideas?Thanks

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Trusted Contributor
SlimJim77
Posts: 3,259
Registered: ‎11-23-2008

Re: not getting any sound from tv to receiver

Try an alternate connection, such as optical, analog red/white, or digital coaxial. You're TV should have at least on of those as an option.

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Disclosure: Former BBY employee.
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Frequent Contributor
rwillen
Posts: 534
Registered: ‎05-29-2010

Re: not getting any sound from tv to receiver


hammockman wrote:

I have a Sanyo 42inch plasma model DP42740 and receiver Sony STR-DH520 and I cant get the tv to play through the receiver.Hooked up with HDMI cable.Any ideas?Thanks


Make sure that the HDMI port you're using on both the TV and the reciever are the ARC enabled ports, and that you have ARC enabled. The port should be labled on the TV, on the reciever it should be the HDMI out port.

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Regular Member
JoeB4ever
Posts: 72
Registered: ‎11-13-2011

Re: not getting any sound from tv to receiver

Is there a cable/satellite box connected? If so you would want to get your audio from your source, not your TV. So normally you have the order  Cable/Sat box ->Sony receiver->TV

 

Or course ARC is an option.

 

So when the the cable box sends the signal to the receiver, the receiver pass through the video to the TV, and sends the audio to the speakers. Nice thing about having HDMI switching is you can plug everything HDMI into the receiver, and only have one HDMI cable going from the receiver to the TV.

 

http://esupport.sony.com/US/perl/model-home.pl?mdl=STRDH520&template_id=1&region_id=1&tab=howto#/how...

 

Click on the Quick Setup guide

___________________________________________________________________________
I am a Home Theater Geek Squad Installer. I know my stuff and love to give advice, but don't hold me responsible when you screw something up because you decided to do it yourself instead of having a professional do it.
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New Member
hammockman
Posts: 7
Registered: ‎09-24-2011

Re: not getting any sound from tv to receiver

No cable box or sat connected. ARC Iam not sure what that is.

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Regular Member
JoeB4ever
Posts: 72
Registered: ‎11-13-2011

Re: not getting any sound from tv to receiver

What are you watching on TV? Cable, antenna, dvd player, etc...?

___________________________________________________________________________
I am a Home Theater Geek Squad Installer. I know my stuff and love to give advice, but don't hold me responsible when you screw something up because you decided to do it yourself instead of having a professional do it.
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Frequent Contributor
rwillen
Posts: 534
Registered: ‎05-29-2010

Re: not getting any sound from tv to receiver


hammockman wrote:

No cable box or sat connected. ARC Iam not sure what that is.


ARC is Audio Return Channel. It lets you send audio from your TV to your reciever via HDMI. Both of your devices support it, but only over specific HDMI ports. Your manuals should have the necesarry information.

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Trusted Contributor
SlimJim77
Posts: 3,259
Registered: ‎11-23-2008

Re: not getting any sound from tv to receiver


hammockman wrote:

No cable box or sat connected. ARC Iam not sure what that is.


Man, run an optical cable from your TV to your receiver and be done with this.

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Disclosure: Former BBY employee.
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Regular Member
JoeB4ever
Posts: 72
Registered: ‎11-13-2011

Re: not getting any sound from tv to receiver

Normally TVs don't send dolby digital through the optical output. Unless you're using features built in the TV like antenna, netfix, etc..

___________________________________________________________________________
I am a Home Theater Geek Squad Installer. I know my stuff and love to give advice, but don't hold me responsible when you screw something up because you decided to do it yourself instead of having a professional do it.
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Trusted Contributor
SlimJim77
Posts: 3,259
Registered: ‎11-23-2008

Re: not getting any sound from tv to receiver


JoeB4ever wrote:

Normally TVs don't send dolby digital through the optical output. Unless you're using features built in the TV like antenna, netfix, etc..



The OP is getting NO sound, much live Dolby Digital. You have to crawl before you walk.

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Disclosure: Former BBY employee.
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