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New Member
paploo13
Posts: 4
Registered: ‎09-20-2010

home theater set up and no sound from sony bravia tv netflix

I finally made into the 21st century with a whole new home theater system, but my mind is still in the 20th.

 

I have:
 1) sony bravia tv --- kdl-46ex700
 2) sony blu-ray disc/dvd home theater system (all in 1 box) --- bdv-e770w/t77
 3) comcast dual tuner dvr/hdtv capable set top box
 4) roku --- n1000-07
 5) comcast wireless router --- linksys wcg-200-cc
 and 6) arris dvr --- tm502g/ct-8

 

OK, so I tried to hook up the tv wirelessly with a wireless LAN adapter (USB UWA-BR100). No luck. Then just went with an ethernet cable directly to the linksys. That worked.  Then I tried to hook up the home theater/bd/dvd with the included USB, just like the directions said using the UWA-BR100. Got a "internet access failed" result. It works with an ethernet cable, but not the wireless USB that came with the whole system.

 

Question #1)  I know I can just buy another ethernet cable and be done with it, but shouldn't the wireless USB work? I know my router is a little outdated, but I've never had problems before. How do I get it to work wirelessly?

 

Also, no sound from netflix when chosen from bravia tv. Can't figure it out. The bdv/home theater only has 1 hdmi and 1 digital optical, and I'm using the audio ports for the roku. I even tried a dvi-hdmi cable. So, question #2) I need to try to figure out how to get audio IN to the tv and OUT of the comcast box OR the bdv. It doesn't make sense to me!! Too many remotes and too many connections and not enough ports that should be able to be done wirelessly.

 

Any ideas would be greatly appreciated (or which universal remote to try---I guess that would be question #3). Sorry about the enormity of my disdain right now for all things technical.

 

THANKS!

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Trusted Contributor
SlimJim77
Posts: 3,259
Registered: ‎11-23-2008

Re: home theater set up and no sound from sony bravia tv netflix

Welcome to the forum, paploo13.

 

Welcome to the 21 century!! Heheheheh. Just funning you...all of this stuff is still a luxury.

 

I normally weigh in to help with connection issues, but the addition of wireless adds extra pitfalls. As always, if it is possible to a run wire, then do so.

 

I don't know why your wireless is not connecting. I'm going to defer to Entropy to list some possible resolutions to your wireless problems if you insist on going wireless.

 

With that said, your local Best Buy also offers professional installation. Some of the install promotions are actually quite affordable in cost.

 

About the "no sound" on Netflix from TV...

 

Your TV set will have an analog output. This should be routed to one of the inputs on your theater system. Assuming you have one available.

 

Due to the volume of issues you're having, I highly suggest you seek out professional install.

---------------------------------------------------------------------------------------
Disclosure: Former BBY employee.
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Trusted Contributor
Entropy
Posts: 3,445
Registered: ‎01-15-2009

Re: home theater set up and no sound from sony bravia tv netflix

Wireless not working - the router isn't that old (it's wireless-G capable), so it should be working.

 

I haven't really done any significant work with the new "Internet enabled" devices, esp. those with addon USB wireless, but these are my first guesses:

1)  TV doesn't like something about your encryption setup on the router.

2)  Router has MAC address locking set up (HIGHLY unlikely - service providers never set this up, and you would know if you had set it up.)

 

As to no sound - In some cases home theater receivers don't process HDMI sound, only pass it through.  I can't really provide any more details on this as I avoid integrated receiver/players like the plague.  (One - receivers tend to have MUCH longer obsolesency lifespans, and two - integrated units tend to lack inputs as you've discovered.)

 

Depending on if you're in the return period for the bluray home theater system, you might want to look into a separate bluray player and home theater receiver.  (In my case, a Yamaha receiver fed by a PS3.)

 

The Yamaha set I use is this one:

 

Model: YHT-493BL | SKU: 9875451

This home theater system features Dolby Digital, ProLogic II and DTS surround sound decoders for a lush soundscape. The Apple® iPod® compatibility lets you listen to your favorite music in rich 5.1-channel sound.

Sale: $444.99


 

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*disclaimer* I am not now, nor have I ever been, an employee of Best Buy, Geek Squad, nor of any of their affiliate, parent, or subsidiary companies.
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New Member
paploo13
Posts: 4
Registered: ‎09-20-2010

Re: home theater set up and no sound from sony bravia tv netflix

Thank you so much for the reply.

I really don't know why this problem is making me so obsessive/compulsive. I just like to figure things out and how they work and this doesn't seem to be coming to me. I'm going to BB for another ethernet cable and as for the sound, I just unplugged my ROKU from the home theater system and used that port. (I can get netflix/aod, etc. on the Bravia internet network, anyway). I just had a lot of fun with the ROKU. And then thinking of the future, if I do get another component (i.e. XBOX/PSP) I would need another audio port, so that is what is tripping me up now. I just doesn't seem worth it to get another new system just to have an extra port for audio. AARGH!

Oh, well, onward we go. ;-)
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New Member
paploo13
Posts: 4
Registered: ‎09-20-2010

Re: home theater set up and no sound from sony bravia tv netflix

" I avoid integrated receiver/players like the plague"----HAHAHA. I felt the same way. If one piece is defective, the whole unit is unusable. I just thought it would be different this time.

My whole system was from the mid 90's (GASP!). I actually had a monster 40" CRT TV the size of a mini cooper. The BB delivery guys picked it up and the bottom base just shattered. I felt so guilty when they dropped it, I told them not to worry about it and that I could set up the new system. I don't really think they would have known either. One of them picked up my cable box like it was a bug. That cracked me up.

Anyway. I'm pretty brand loyal (Best Buy, Sony...), I'll just play around a little more.

I'm still not really understanding the hdmi cable. It's all in one (audio/visual)? In or out? from or to? I have the hdmi from roku to tv, but now no sound since I unplugged it for the TV. So I need a connection between the roku and home theater, which I'm assuming is audio. Dumb question, but do they make a dual optical audio port, kind of like a telephone dual line into 1 wall plug?
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Trusted Contributor
Entropy
Posts: 3,445
Registered: ‎01-15-2009

Re: home theater set up and no sound from sony bravia tv netflix

 


paploo13 wrote:
" I avoid integrated receiver/players like the plague"----HAHAHA. I felt the same way. If one piece is defective, the whole unit is unusable. I just thought it would be different this time.

My whole system was from the mid 90's (GASP!). I actually had a monster 40" CRT TV the size of a mini cooper. The BB delivery guys picked it up and the bottom base just shattered. I felt so guilty when they dropped it, I told them not to worry about it and that I could set up the new system. I don't really think they would have known either. One of them picked up my cable box like it was a bug. That cracked me up.

Anyway. I'm pretty brand loyal (Best Buy, Sony...), I'll just play around a little more.

I'm still not really understanding the hdmi cable. It's all in one (audio/visual)? In or out? from or to? I have the hdmi from roku to tv, but now no sound since I unplugged it for the TV. So I need a connection between the roku and home theater, which I'm assuming is audio. Dumb question, but do they make a dual optical audio port, kind of like a telephone dual line into 1 wall plug?

 

HDMI can carry both audio and video, but some devices don't output audio on their HDMI ports, and some home theater receivers only do video/audio passthrough to the TV and don't actually process the HDMI audio.

 

Also, in some cases, systems that can output HDMI audio do not do so by default - you might need to enable it in the Roku's settings, if the Roku supports HDMI audio.

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*disclaimer* I am not now, nor have I ever been, an employee of Best Buy, Geek Squad, nor of any of their affiliate, parent, or subsidiary companies.
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New Member
paploo13
Posts: 4
Registered: ‎09-20-2010

Re: home theater set up and no sound from sony bravia tv netflix

I stopped by Best Buy and had someone help with the set up. He even drew me a picture! He was so helpful and I finally got everything to work. (Wireless still doesn't work, but direct ethernet cable does). I finally ended up with a digital optical cable from the TV to the avr/bdv and everything else directly into the tv.

Now my stuggle is with getting my logitech universal harmony 650 remote to discern between the dual uses of the avr and blu ray/dvd player. Again, annoying, but it just gives me another project to figure out. The Logitech 650 remote is really nice and my elderly mother lives with me and can just push 1 button for tv or another for her favorite dvd ("Twilight", believe it or not). The problem is my tv needs to be set to a specific input for each one and when making changes between the two it tends to get stuck on the wrong one and I have to use the original remotes to set it to the right input. For some reason, she thinks if she pushes the wrong button, the whole system will blow up or catch on fire. Go figure.

Oh, well. Thanks for all the help. I'll keep working at it and let you know if I'm successful or if I'm in need of a straight jacket. Hopefully, the former ;-)
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