TV & Home Theater

[deflon]

I made an instore pickup order on wednesday for the joker limited statuette.  They send me the second email to confirm pickup.  I go on Thursday, and after 1 hour of searching the tell me they dont have it.  I ask how do you not have it when I made the purchase and it was confirmed by an employee that my order was prepared for pickup.  I also didnt receive a phone call from anyone informing me that there was a mistake.  There was nothing they can do.  I am sick to my stomach that the shady practices of this particular store did not oblige to my in store pickup.  Suggestions anyone?