12-17-2017 07:03 PM
12-18-2017 11:36 AM
Thanks for sharing that you’re also having an issue with your LG soundbar. It’s discouraging to hear that yours is turning on randomly as well. I’d be happy to offer a few troubleshooting tips.
Can you please ensure that firmware is up to date for your sound bar? You can check for an update on LG’s website. Also, please ensure that none of the connections have gotten lose over the years. If you’re outside the manufacturer’s warranty, and the firmware update doesn’t resolve the issue options may not be available to assist you further.
|Mariah|Social Media Specialist | Best Buy® Corporate|
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