Add Product

Search Results:

Reply
New Member
Posts: 2
Registered: ‎01-28-2017

Sony 4k TV buzzing noise

Hi everyone,

I bought a Sony 4k TV about a year ago. It's been great. However, today when I went on the Home Screen, it emits a buzzing noise from the speakers whenever I click between apps.

In other words, it is not a noise that is emitted while watching a show or program. Instead, when using the home button to navigate among apps and channels, instead of just hearing the little chime each time k click, I hear that plus a buzz/interference sound.

Any tips for trying to get rid of this? I recently bought an HD antenna for network channels, and I read that this could cause some feedback, but I unattached it to the tv and the buzzing continued.

Any guidance would be greatly appreciated!
Posts: 3,373
Topics: 57
Kudos: 268
Solutions: 155
Registered: ‎11-30-2015

Re: Sony 4k TV buzzing noise

Hello g1rv, 

 

This is a new one for me! I've never heard something making sounds while being an home screen, but while you were explaining it I totally understand why it may be driving you bonkers. 

 

Have you reached out to the manufacturer to see if they have suggestions? Does turning down the volume while toggling through the Home Screen help? 

 

Kindly, 

 

Mariah|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 2
Registered: ‎01-28-2017

Re: Sony 4k TV buzzing noise

Hi Mariah,


Thanks for the quick response!

 

Two things: (1) I did try to turn the volume down. The buzzing noise corresponds to the volume level, so it gets louder as I turn it up, and lower as I turn it down. Unfortunately, it is not a case of just having the volume too high, as you can hear it (albeit quite low) even when the volume is very low.

 

That said, (2), when I turned on my TV yesterday and scrolled through the home screen, the buzzing noise had stopped. I have no idea what happened, but as long as it stays that way, I have no complaints.

 

If it does begin to do it again, I very well may reach out to the manufacturer. However, for now, I will just hope that it was just a one-time thing.

 

Thanks, again, for the help.

Highlighted
Posts: 3,373
Topics: 57
Kudos: 268
Solutions: 155
Registered: ‎11-30-2015

Re: Sony 4k TV buzzing noise

Hello g1rv, 

 

Thanks for following up, and sharing that it just stopped! Hopefully it doesn't do it again, and it was some odd feedback issue that was occuring. 

 

If it does I highly suggest reaching out to the manufacturer to see how they may be able to assist you with this matter. 

 

Respectfully, 

 

 

Mariah|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!