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New Member
Posts: 2
Registered: ‎02-13-2017

Re: Samsung Smart TV - Guide stopped working after latest update

This identified solution is NOT the solution.
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New Member
Posts: 2
Registered: ‎02-13-2017

Re: Samsung Smart TV - Guide stopped working after latest update

This post is true, and the most likely cause of many On Screen Guide problems.

 

I have a much newer Samsung (purchased 2/5/2017) and it exhibits the same behavior. 

 

It would be very nice if Samsung would come forward and explain exactly how the OSG works, why it might fail, and how Samsung is dealing with the problem.