TV & Home Theater

[Jt2271]

On March 12th we purchased a Samsung 60" LED 3D TV along with a Yamaha RX -V71 3D receiver and 2 series 9000 HDMI cables. I cannot get sound from the TV to transmit thru the home theatre system.... I have called numerous times & every time I call I get a different answer, go thru multiple trouble shooting scenarios & then am told I have to pay to have the geek squad come out (for an additional fee) to set up our new very expensive purchase... I have 2 HDMI cables connected between the TV & the Yamaha receiver... Any ideas on how to get the sound to work???

[Dval]

Fiber optic/digital optical cable from the TV into the receiver.  Short answer.

What all is plugged into the television, and what all is plugged into the receiver?  The cable going from the receiver (output) to the TV (input) won't be sending sound back to the receiver.  If you can give us a quick layout of all of the devices you are using, we'll be able to give you the most accurate answer. 

On a side note, the Geek Squad services are an extra fee, but I always offer them with audio systems since they can sometimes be a bit tricky.  While it might just be more sales to some, most of us want to make sure you have your systems up and running right the first time.

[AlphabetSoup]

Check to see that the receiver has ARC, plug the hdmi cable from HDMI 2 (tv) to ARC of the receiver....simple

[Jt2271]

We have an AT&T Uverse STB connected to the receiver via HDMI cable, we also have a Samsung 3D blue ray player connected to the receiver via HDMI cable. The TV's ARC Has an HDMI cable that is connected to the Receiver's HDMI 2 port. We have changed the ports to which the TV's HDMI cable is plugged into several times & have the same issue each time. We get sound from the receiver when it is set to Tuner... Any other suggestions???