Add Product

Search Results:

Reply
New Member
Pazios2002
Posts: 4
Registered: ‎08-07-2010

Samsung 40D550 and Comcast only getting 4:3?

I hooked up a Samsung 40D550 CCFL 1080p 60hz Tv to my Comcast box (Motorola DTC 2000, i  think)  Non HD, Non DVR just the plain big box that was giving out when they wanted to get analog subscribers to move up to digital.  Anyway, I ony seem to be getting 4:3 for a pic.  When I chose 16:9 in the TV settings all I get is a stretched out 4:3.   I tried to look for  an adjustment on the box but could not find anything.  I went in the menu for the TV and did not find any thing other then choosing  16:9 or 4:3  and two types of zooms.  Everything else was greyed over and not available.   Includied in the greyed over was "auto adjust" or something like that.  Should I have access to that.  The TV is set up through the coaxial cable.  I went to Comcast in the next town and they said that it was the TV , not the cable box as all their boxes send 16:9 when available whether the boxes are HD or not.  I am at a loss. 

 

Thank you in advance for your help in this matter.

Please use plain text.
Trusted Contributor
Jimmienomam
Posts: 3,941
Registered: ‎09-21-2011

Re: Samsung 40D550 and Comcast only getting 4:3?

There is an option on the cable box which you have to change also.
Posted from Apple iPhone
Please use plain text.
New Member
Pazios2002
Posts: 4
Registered: ‎08-07-2010

Re: Samsung 40D550 and Comcast only getting 4:3?

yeah I read that there was but can not find it.  I did try the fix that I had found of the internet.  That being leaving tv on and turning off box, then hitting menu for a grey screen , but none showed up.  So I was thinking that the solution  was for a different box? 

 

Thanks for your reply.

Please use plain text.
Frequent Contributor
rwillen
Posts: 534
Registered: ‎05-29-2010

Re: Samsung 40D550 and Comcast only getting 4:3?

The DCT-2000 will only do 4:3. Any 16:9 content will be letterboxed on the top and bottom to fit inside the 4:3 frame. You need to upgrade to a HD capable box, or run your cable signal straight to the TV.

Please use plain text.
New Member
Pazios2002
Posts: 4
Registered: ‎08-07-2010

Re: Samsung 40D550 and Comcast only getting 4:3?

That is what I was afraid of , despite what the Comcast office said.  

 

Thank you for your reply   

Please use plain text.