TV & Home Theater

[DanaL]

I was watching my 42" insignia and I noticed the screen had divided lines it turned yellowish,green almost a rainbow look for a few seconds, then I lost complete picture but the sound was still there. Is it junk? I certainly don't want to spend 270.00 to fix it. The TV is about 5 or 6 yrs old.

[Mariah-BBY Social Media Specialist]

Hello DanaL,

Thank you for reaching out to me regarding your Insignia TV! It’s discouraging to hear some display issues have happened to your TV.

It sounds like your TV panel may be shot which is common for TVs that are this old now. Typically, most TVs will need to be replace every 5-7 years due to the technology inside of them. You’re more than welcome to give Geek Squad a call to get their recommendation at 1-800-GEEK-SQUAD.

Respectfully,