TV & Home Theater

[saranadile]

Mi fiance and I bought a 46" flat screen RCA TV. When we got it home the screen was busted (straight from the box). We took it back and got a new one. Now, this one has spots in the middle and lines on the side, it's horrible!

We just got in back in February. I know it came with a one year warranty as most best-buy products do. My question is will we be able to return it and get a new one?

[NoNoBadDog]

No, you are already past the exchange period.  You will have to contact RCA and arrange for service/repair/replacement through them.

It sounds as if you are very rough on your TVs. 

[SlimJim77]

The current lot of RCA TVs is of poor quality in every aspect. Returns are very high, but based on the picture alone, I don't see how anyone whould buy them to begin with.

[saranadile]

I'm not "rough" on our TV's we watch TV maybe 3 or 4 times a week. 

[NoNoBadDog]

I meant "rough" as in handling.  Screen damage on two TVs in such a short span of time seems unlikely unless there were extenuating circumstances. 

I'm not defending RCA or BB, just stating an observation.

[saranadile]

I got way!  LOL

But, no when we took the first one back we we're the only ones who returned one from that shipment, so I assume it was a bad one?

This one I was told it was more than likely a defect because there's no visible cracks, damages or anything on the outside.

They don't make RCA products the way they used to.

[saranadile]

*you, not way.