02-20-2012 09:48 AM
Has anyone here gotten a Home Theater Consultation ($100)?
Can you tell me what they did and if you thought it was worth it.
I have done a lot of research myself on what I want for my new system and I was wondering if it is more suited for the technology clueless or I could still get something out of it.
02-20-2012 09:51 AM
02-20-2012 10:43 AM
Are you sure it is free? The website says $99 which I get back if I end up buying from them.
The customer reviews on the service itself don't really talk much about what oyu get for the money, that is why I posted here.
We'll design and lay out a home theater system to fit your needs. At the time of your consultation, you will receive a coupon good for the full purchase price of this service, redeemable on any future home theater purchase $499 & up. Have questions about this Geek Squad service? Ask fellow shoppers and Best Buy staff. Share your answers.
02-20-2012 11:24 AM
Welcome to the forums, John.
It is indeed $100. If you plan on going all out on home entertainment, the consultation is well worth it. There's nothing like having an experienced home theater installer advising you right there in the home. Allows for a more accurate picture of what is involved with the install and cost of labor and equipment.
02-20-2012 12:04 PM
02-20-2012 12:26 PM
I love the consultation process, at least at my store. I can handle most advanced installations without any issue, but if there is something unique about a room I would rather now "cowboy" a job and screw it up. Sometimes the quality of the consultation depends on the person doing the on site consultation. I have seen good ones, and bad ones. The best way to gauge this is to simply ask a Best Buy associate whether their HEA is any good, you can usually see it in their eyes and tell by what they say if they truly believe in te HEA or not.
If your local store has a Magnolia, they are mostly the ones who handle the consultations, most blue shirts at my store do not have a good relationship with the HEAs.
The bid the HEA provides will usually go over your budget, at least in my experience. My HEA always tends to recommend product one-step higher than the price my customer was originally looking to provide options, but we can take this data and recommend from there. The most important aspect is getting the labor right, not necessarily the product.
02-20-2012 02:30 PM
02-21-2012 06:03 AM
A good installer will have pictures of previous work to show you.
You should get a full rundown including lighting, seating arrangement, new power outlets(if needed)...not just equpiment.