02-15-2012 09:05 AM
Return & Exchange Policy Original Receipt
The original receipt, gift receipt or packing slip is required for all returns and exchanges. If returning or exchanging an item in a Best Buy store, a valid photo ID is also required.
Return & Exchange Period
Best Buy reserves the right to deny any return or exchange.
Some items cannot be returned, including:
Marketplace items cannot be returned to Best Buy. They must be returned to the Marketplace Seller.
Returns In Store
Avoid shipping charges and receive a refund more quickly by returning your items to any Best Buy store within the United States.