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Member
nutpi
Posts: 12
Registered: ‎12-29-2011

Price matching

I was going to buy this TV Sharp - AQUOS LC-70LE632U 70" 1080p LED-LCD TV - 16:9 - HDTV 1080p - 120 Hz - Piano Black. I did the normal internet shopping and found it on Amazon.com for $300.00 less than BestBuy.  BestBuy's price $2,499 and Amazon's $2,199.00.  Too bad BestBuy does not match Amazon prices because I was going to buy it from BestBuy if this price is matched.  You have lost out again BestBuy.


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Trusted Contributor
SlimJim77
Posts: 3,259
Registered: ‎11-23-2008

Re: Price matching

Invisible Boss

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Contributor
Dval
Posts: 433
Registered: ‎03-16-2012

Re: Price matching

Did you actually check with the stores to see if they would price match?  If Amazon is actually selling it, my store will price match.  Don't bother with individual sellers, though.

Anime otaku
I am currently a Bestbuy employee that supports in every department except for Mobile Phones and musical instruments. My views and opinions are my own and do not reflect the position of Bestbuy as an organization.
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Member
nutpi
Posts: 12
Registered: ‎12-29-2011

Re: Price matching

Yes I did but the sales individual gave me a whole line of "....we only match prices within 25 miles distance radius of our stores and you need to show a flyer that BestBuy competition bears the lower price and etc....."  I just walked right out of the store.  

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CrystalWoW
Posts: 10,080
Topics: 300
Kudos: 792
Solutions: 598
Registered: ‎02-04-2009

Re: Price matching

Well ultimately it is up to the store and it sounds like the store said no.

Crystal
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While I used to be a Best Buy Employee, I no longer have any affiliation with Best Buy.
My opinions do not in any way shape or form represent Best Buy's Official decisions.
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Trusted Contributor
SlimJim77
Posts: 3,259
Registered: ‎11-23-2008

Re: Price matching


CrystalWoW wrote:
Well ultimately it is up to the store and it sounds like the store said no.

This only reinforces my argument for a well-written addition of Amazon to the PM policy. The store the OP was involved with is doing the company no favors.

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CrystalWoW
Posts: 10,080
Topics: 300
Kudos: 792
Solutions: 598
Registered: ‎02-04-2009

Re: Price matching

That store may very well be doing the company a huge favor. If the tv has a $50 margin for example, why take a 250 hit for no reason? Maybe if the profit could be made up elsewhere in the purchase but not if it was a barebones t.v.

Crystal
Superuser
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While I used to be a Best Buy Employee, I no longer have any affiliation with Best Buy.
My opinions do not in any way shape or form represent Best Buy's Official decisions.
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Trusted Contributor
SlimJim77
Posts: 3,259
Registered: ‎11-23-2008

Re: Price matching

The days of being a fat margin cat are over. Information sits in most peoples pocket/purse. You can no longer insult the intelligence of the customer. Margin will have to be obtained by other means, and those means are plenty.

 

And Ten dollars of profit is better than no profit at all.

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Valued Contributor
NoNoBadDog
Posts: 2,133
Registered: ‎11-21-2008

Re: Price matching

I agree with SlimJIm's post, but as a previous store manager for a competitor, I can assure you that it is not always easy to give up margin.  The OP probably won't buy any extended warranty/service plans, and probably won't be buying enough in the way of accessories to justify a $300 loss on the sale.  All things are relative. 

 

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Member
nutpi
Posts: 12
Registered: ‎12-29-2011

Re: Price matching

As a consumer, we will just go wherever the price suits us.  A difference of $300.00 these days is quite a bit.  It can buy me 2 3D glasses and I still have change left over. Competition is always healthy for consumers.

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