08-23-2017 08:29 PM
Oh that makes me laugh. Giggle giggle.
Ok now to be serious.
Go into the menu
Go to AV Settings
Make sure stereo is checked and not alternative audio
08-24-2017 03:30 PM
Thanks for your quick response. however it doesn't look like the solution you recommended fits with my TV. Here's what I have for "menu"
Settings, from there I went to audio, then menu volume
and she is still talking.
I don't have what you gave me as far as Menu, AV , Sound, etc.
Hope you can try again.
08-28-2017 10:51 AM
Welcome to the Best Buy Support Online Forum Community! I’m sorry to hear that this feature was turned on automatically on your New Insignia Roku TV.
Roku’s forums claims there’s a few different ways depending on your TV to get her not to articulate everything you’re doing. I’m sorry to hear that
The recommend the following:
Settings > System > Audio Guide OR Settings > Accessibility > Audio Guide OR press the * key on the remote 4 times.
Please let me know if none of those solutions solve your issue. If it doesn’t can you please include the model number of your TV in your response for me to look for another solution.
|Mariah|Social Media Specialist | Best Buy® Corporate|
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